If your party is less than 4, call the office to check availability
Duration
2.5 Hours
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About
Take in the scenic beauty of the Pontcysyllte Aqueduct from one of our open canoes. Travel along canal in a Canadian canoe finishing by paddling over the Pontcysyllte aqueduct.
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What to Bring
👟Trainers you don't mind getting wet
🤿 Towel
About our centre [Riverbanc](http://riverbanc.co.uk):
☕ Award winning Cafe
🚿 Toilets & Showers
🐾 Dog Friendly
🛜 Free Wifi
🏨 On site hotel
Booking Notes
##Arrival Time
Please arrive at the start time stated above.
Note there is no on-site parking, you will need to park in one of the public car parks in Llangollen town centre and allow sufficient time to find a parking space. **Throughout the summer months, any school holidays and at weekends this can take up to 1 hour.**
We run to a strict time schedule and failure to arrive for your activity on time will result in your session being cancelled.
Please ensure that each participant completes their pre-arrival disclaimer form in advance of your activity. The waiver form will be sent to you in a separate email from a company called Wherewolf. Please check your inbox and your junk folder.
You may find this website useful to help find a parking space https://en.parkopedia.co.uk
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##Terms & Conditions
Please check out our Terms & Conditions [here](https://whitewateractive.co.uk/terms-and-legal/terms/).
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## What to Bring
- Weather appropriate clothing and footwear
- Complete change of clothes
- Suitable footwear, ideally trainers. No sandals, crocs or open toed shoes
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##Contact
*If you have any question please contact us at:*
**Email:** enquiries@whitewateractive.co.uk
**Tel:** 01978 860763
**Website:** whitewateractive.co.uk
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Cancellation Policy
##PLEASE READ VERY CAREFULLY BEFORE BOOKING.
If the booked event is cancelled by us, please contact the office on 01978 860763 for confirmation regarding rescheduling of the event.
If you require further guidance, please contact us with details of your booking and current situation and a member of the team will contact you within five business days.
## General terms.
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##Changes to your booking
All bookings must be finalised 4 weeks before the activity date. After this we will not be able to allow any changes to bookings number or session times.
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##Client non-attendance
Please plan your journey to arrive at your activity location/meeting point at the agreed time in your confirmation. We work to a strict time schedule and late arrivals will result in your session being cancelled. We cannot be held responsible for your inability to attend and no refunds will be issued. We strongly advise you to take out a travel insurance policy which covers activities of this sort in case you lose money as a result of such an occurrence.
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##Client unable to take part
If the client cannot take part in any activity due to either physical impairment (including but not limited to injury or illness) we will be unable to offer a refund. If you are aware of any reason why you may not be able to take part please give us advance warning in order that we may advise an appropriate course of action. If you’re suffering from any illness or injury at the time of booking we advise you not to confirm your booking until you have been given the all-clear by your doctor. If you are refused an activity due to being under the influence (or appearing to be under the influence) of drugs or alcohol, no refund will be issued.
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##Weather conditions
By their nature some of our activities are subject to weather conditions. The weather is unfortunately outside of our control. On the rare occasions where conditions make it impossible for us to provide the activities within our strict safety guidelines we may need to cancel them. If we have to cancel for reasons outside of our control, we will tell you as soon as possible and will offer you either an alternative activity or reschedule your activity. The company is unable to reimburse travel, accommodation or other incidental expenses incurred by you in attending an activity which is cancelled for any reason.
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##Safety
We reserve the right to cancel without notice, reschedule or relocate any activity if we feel it would be in the interests of our clients or our staffs safety. Our decision is final. In this situation no refund would be offered.
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##General
Should the management decide that any situation qualifies for a full or partial refund (or provision of goods or services in lieu of an activity) this will be on an individual basis. Groups must be aware that any members of the group able to attend and take part in an activity should do so. Deciding not to take part will not qualify for a refund under any circumstances.
The company is unable to reimburse travel, accommodation or other incidental expenses incurred by you in attending an activity which is cancelled for any reason.
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