Booking Notes
#For questions, please don’t hesitate to contact us, we look forward to having you aboard!
##Catering
For all private events, we offer catering through District Taco and are more than happy to facilitate a catering order with you prior to your event.
#[Click here to check out the catering menu](https://catering.districttaco.com/menu/cantina-cruises-georgetown)
To ensure a smooth catering order, please take the following steps:
- Select "Pickup" as the order type (this will be delivered to the boat, you don't have to go pick it up)
- For the Order time, select the exact time and date of your cruise
##Deposit Policy
- If you choose not to pay the full amount at checkout, a $500 deposit (plus taxes and processing fees) will be required to reserve your cruise.
- The remaining balance, covering at minimum the cost of 25 passengers or the total number of passengers listed at checkout, will be charged to the card on file 3 weeks prior to your cruise date.
- For cruises booked less than 3 weeks in advance, the balance for at least 25 passengers will be charged within 48 hours of making the deposit.
- Additional passengers (up to a maximum of 48 total passengers) can be added and paid for at any time leading up to your cruise.
- If you cancel or reschedule at least 15 days prior to your cruise date, your deposit will be fully refunded or applied to your new booking if you are rescheduling to a new time/date.
##CHECK-IN PROCEDURES
- Upon arrival, passengers will check in with Cantina Cruises staff on the dock right by Nick's Riverfront Grill.
- Staff will confirm that guests have signed waivers, check IDs, and direct passengers down the ramp to board the boat.
- Please be sure to read our ID policy below, as we cannot allow anyone on board without a valid, physical ID.
##WAIVER
- You will shortly receive a waiver link from thankyou@getwherewolf.com.
- Please send this link out to everyone in your party and have the whole party complete the waiver prior to arrival to ensure your party is able to use the entire time slotted for your booking for cruising.
##ID POLICY
All passengers must be at least 21 years old to board and must present a valid US issued driver's license, passport, or military ID. Passengers who do not have proper identification or who are suspected of using false identification will not be allowed to board the vessel.
##FOOD & DRINK POLICIES:
The boat is stocked with a full range of libations including beer, wine, seltzers, and spirits for mixed drinks. Cantina Cruises boat rides **ARE NOT BYOB**. No outside beverages will be permitted aboard the boat. We also serve non-alcoholic beverages, soft drinks, and juice. Iced cold filtered water is also available to all guests at no charge.
Light snacks such as tortilla chips, salsa, and churritos will be available for purchase on board. Please note that for some of our cruises as we optimize our operation, availability of additional food items may be limited. For private events, we offer catering through District Taco. To order catering, follow the prompt on the catering link sent in your confirmation email or contact us at support@seasuitecruises.com to set up your order. Passengers who prefer to bring their own food are also welcome to do so.
##WHAT'S INCLUDED
##Complimentary Beverage
All passengers will receive a complimentary hard seltzer or beer upon boarding. After the complimentary beverage, guests can start tabs and purchase drinks from the bar.
##Complimentary Snack
All passengers will receive a complimentary serving of District Taco's locally renowned chips and salsa upon boarding. Additional chips, salsa, and Churritos can be purchased from the bar.
##Bathroom
The boat is equipped with a private bathroom on board.
##Music
The vessel comes equipped with bluetooth speakers that you can connect to and play music of your choosing.
##WHAT'S NOT INCLUDED
##The following items can be purchased separately on the boat:
##Drinks
After the complimentary hard seltzer or beer at boarding, passengers are welcome to either start a tab, or take advantage of one of our All-Inclusive Drink Packages. Please note for the drink packages, if you add this option at checkout, it will NOT charge you at the time of checkout nor will it change the listed price. The cost per person ($25/person for the standard package or $45/person for the premium package plus tax) will be due on the boat on the day of your event and will be processed separately via our onboard POS system.
##Food & Snacks:
We have District Taco tortilla chips, salsa, and churritos available for purchase on the boat, but passengers are also welcome to bring food of their choosing to enjoy during their cruise. Please note that as we first begin and optimize our operation, additional food items for purchase may be limited.
##ITINERARY
##1. Check-In at the dock at Washington Harbour
- See Check-In procedures above
##2. Departure and Cruise Route
- To start the cruise, we will head North underneath the Key Bridge towards Three Sister's, where passengers will enjoy serene nature views as well as views of Georgetown University before circling back and heading South down the river towards all the monuments to enjoy the best views DC has to offer.
- The cruise will conclude back where we picked you up at Washington Harbour at the Georgetown Waterfront
##3. Last Call and Return
- Last call for the bar will take place 15–20 minutes before returning to the dock.
- The total cruise duration is approximately 1 hour and 45 minutes.
##4. Docking and Departure
Upon returning to the dock, we kindly ask that all passengers disembark promptly to allow staff to clean, restock, and prepare for the next group. Georgetown only allows for 15 minutes at a time on the dock, so we have very tight turnaround times. Thank you for your understanding!
##INTOXICATION POLICY
Passengers who appear to be intoxicated, under the influence of a drug or substance that impairs their judgment, or are exhibiting lewd behavior will not be permitted to board and will not receive a refund. The safety of all of our passengers and staff is our number one priority so we take this very seriously and appreciate your understanding.
Cancellation Policy
**15 days or more prior to cruise date:**
- You are eligible for a full refund less processing fees, including your deposit.
- Alternatively, you may transfer your deposit and payments to a new available cruise date.
**8–14 days prior to cruise date:**
- Deposits and payments are non-transferable within this window.
- If you choose to cancel a cruise during this timeframe, you are eligible for a refund less the deposit and processing fees
**7 days or fewer prior to cruise date:**
- No refunds or transfers are available.
*Refund and transfer eligibility applies to the full booking total, including any additional passengers added after the initial deposit.*
**Weather Policy**
- The rooftop covers the entire boat, so we operate rain or shine. We will only cancel for severe weather conditions such as severe thunderstorms, extremely high winds, abnormally strong currents, or any other effect from such weather that would jeopardize safety. Weather radar changes constantly (you may have noticed that weather reporters are often wrong), so we track weather constantly and have to make the safest decision for all passengers even if forecasts change right before the cruise is set to take place.
- If WE have to cancel due to weather, you will be provided a gift voucher for the full amount of your cruise that is redeemable at any future date. If that option doesn’t work for your party, we will work with you on a refund.
**Unforeseen Events Policy**
- If an unforeseen circumstance such as a mechanical failure of the vessel, medical emergency amongst the crew, issue at the marina, or any other extenuating circumstance that forces Sea Suite Cruises to cancel your cruise arises, you will be given the option to either receive a gift voucher for any other future date or a full refund.
