Price from:
304 USD
Booking Notes
**Please find attached the pick up location information for your big whitewater day trip.**
[Day Trip - Pick Up Locations](https://cdn.filestackcontent.com/gSmvRVyT6SKXBCJhk0F3)
Please carefully review the attached pick-up location details for your upcoming whitewater day trip. It’s crucial that you are aware of this information to ensure a smooth and timely departure.
On Confirmation - your trip will still be pending
After receiving your 'confirmation' your trip will still show as confirmed, however your trip may still not go ahead due to the following:
River Heights - too high or to low. We try to give as much information as soon as we know ourselves and sometimes won't know until the morning of your trip.
There is a chance we will drive to the river and cancel the trip on arrival due to no electronic river gauge in the area. In this case you will get a 80% refund to cover so we can cover our costs. This is very rare!
Natural Parks Closure - this is out of our control. They usually giving us 24 hours notice however also not limited to.
Raft Guides - availability of guides. Raft Guides are seasonal workers and also hold down other full time employment.
Covid Outbreak / Closures / Hotspots - If the government puts out a heath order that effects you from travelling or returning to your home address we can put your order on hold for a later date (no terms on when you can re-use) This will not be considered for a 'possible closure'.
Cancellation Policy
##Cancellations
Exodus Adventures hold the right to cancel your trip due to the above conditions. If we cancelled your trip you will have the opportunity to change dates or be given a full refund. Exodus Adventures will not be responsible for any compensation on your accommodation and or travel due to any cancelling.
1. If you cancel your trip the below applies of the full $ amount
2. If you cancel anytime after the 60 to 30 days, a 12.5% admin fee will not be refunded*
3. If you cancel between 30 days and the 14 days before the trip, 25% will not be refunded*
4. If you cancel 14 days up to 7 days before trip, 50% will not be refunded*
5. If you cancel 7 days up to 48 hours before trip, 75% will not be refunded*
6. If you cancel less than 48 hours before the trip, no refund is given*
*These partial refunds are due to 'your cancellation' possibly affecting other clients. Example: a group of 10 people have booked a trip and two people cancel which in turn makes the trip not cost effective / not viable to run and therefore will follow on to cause the cancellation to the other 8 clients. (Please understand that 8 companies used to run these trips on the Nymboida and due to the nature of the business we are now the only company to continue the 'Nymboida Legacy')
